Job Summary: We are seeking a passionate and experienced Restaurant Manager to lead the operations of our luxury dining venue at The Trans Luxury Hotel Bandung. This role requires a results-driven leader with exceptional service standards, operational expertise, and the ability to create memorable dining experiences for every guest.
Key Responsibilities: Oversee the daily operations of the restaurant, ensuring excellence in service, food quality, cleanliness, and guest satisfaction Lead, train, and supervise the restaurant team to deliver luxury service aligned with the brand standards Manage staff scheduling, performance, and motivation to ensure a productive and positive work environment Collaborate with culinary and beverage teams to ensure smooth coordination and high-quality offerings Monitor guest feedback, resolve issues promptly, and continuously improve service delivery Maintain cost controls, monitor inventory, and oversee purchasing in line with budget guidelines Ensure all health, safety, and hygiene standards are strictly followed Develop and implement strategies to maximize revenue, guest loyalty, and operational efficiency Coordinate with the Marketing and Events team for restaurant promotions and special events Prepare reports and provide insights to F&B management on financial and operational performance Requirements: Minimum 3–5 years of managerial experience in a fine dining or luxury hotel restaurant Strong leadership, team management, and interpersonal skills Excellent communication skills in both Bahasa Indonesia and English High attention to detail and strong guest service orientation Sound knowledge of food and beverage operations, wine, and fine dining etiquette Proficiency in restaurant POS systems and Microsoft Office Flexible to work on weekends, holidays, and during hotel peak periods
